Can You Access Japan’s Mynaportal with a VPN? (2025 Guide)

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Mynaportal (マイナポータル) is Japan’s official online platform for accessing personal data, government services, tax records, and more. For Japanese nationals living overseas—or travelers who need urgent access—VPNs can be a helpful tool. But does it really work?

Here’s what you need to know.

✅ Use Surfshark VPN to securely access Japanese services abroad


What Is Mynaportal?

Mynaportal is a government-operated site that connects to services like:

  • National tax information (e-Tax)
  • Health insurance details
  • Social security and pension status
  • Vaccination history
  • Family benefits, subsidies, etc.

It requires:

  • A My Number Card (マイナンバーカード)
  • A compatible card reader or smartphone with NFC
  • The Mynaportal App

Is It Region-Locked?

Yes, partially.

FeatureRegion-Locked?
Mynaportal Web AccessNot strictly IP-blocked, but some modules may reject foreign IPs
Mynaportal App (Android/iOS)Available only on Japanese stores
e-Tax functionsMay trigger security issues from foreign IPs

This means that VPN usage is strongly recommended to simulate access from Japan.


How to Access Mynaportal from Overseas

  1. Get a VPN with Japanese servers (e.g. Surfshark or NordVPN)
  2. Install the VPN on your PC or smartphone and connect to a Japan server
  3. Switch your mobile app store region to Japan (to install the Mynaportal app)
  4. Use a My Number Card reader or NFC-compatible smartphone
  5. Log in via app or browser while connected through VPN

✅ Use Surfshark VPN to securely access Japanese services abroad


Cautions & Limitations

  • Some certificate-based logins may still detect non-domestic devices.
  • Browser compatibility and OS version can cause errors.
  • VPN may help with IP issues, but you still need your My Number card physically.

Why VPN Helps

Without VPNWith VPN
Foreign IP may cause login errorsAppears as if accessing from Japan
App not visible in storeApp becomes available in JP region
Some data modules may be restrictedFull access more likely

Final Thoughts

A VPN is not a magic bullet, but it can solve some of the major obstacles when accessing Mynaportal from outside Japan. If you hold a My Number Card and need to check your taxes, pension, or benefits while abroad, this setup is worth trying.

✅ Use Surfshark VPN to securely access Japanese services abroad

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